Senior Business Analyst

Newfireglobal New Delhi, India

About the role

This is a senior business analyst role supporting a healthcare technology client, bridging business stakeholders and technical teams on a Salesforce and Athenahealth-based platform. It suits an experienced business analyst with US healthcare domain expertise who wants to translate business requirements into actionable deliverables for a patient-facing web application. The role sits within Newfire Global Partners' engineering practice and works closely with Salesforce teams, product owners, engineers and QA throughout the product lifecycle. Despite being listed as India on-site, the posting itself describes the role as fully remote.

What you’ll do

  • Work with business stakeholders to understand objectives, workflows and product requirements
  • Lead requirements gathering sessions, stakeholder discussions and discovery workshops
  • Translate business requirements into user stories, functional requirements and acceptance criteria
  • Act as liaison across business stakeholders, Salesforce teams and internal product/development teams
  • Collaborate with Salesforce and Athenahealth teams on workflows, integrations and data requirements
  • Analyze and document current-state and future-state business processes
  • Support Agile ceremonies including backlog refinement and sprint planning
  • Define business scenarios and support User Acceptance Testing

What they’re looking for

  • 6+ years of experience as a Business Analyst supporting software or digital product development
  • Strong domain expertise in healthcare, with understanding of US healthcare workflows
  • Hands-on experience with Salesforce, including workflows, integrations and data flows
  • Hands-on experience with Athenahealth or similar EHR/EMR platforms
  • Track record in requirements gathering and documentation, including BRDs and process flow diagrams
  • Understanding of enterprise system integrations, APIs and data flows
  • Experience within an Agile/Scrum product development environment
  • Strong collaboration and communication skills

Nice to have

  • Experience supporting specialized healthcare technology platforms
  • Knowledge of healthcare interoperability standards such as HL7 and FHIR
  • Hands-on experience with healthcare system integrations and REST/SOAP APIs
  • Proficiency using Jira and Confluence
  • Experience working across distributed or global cross-functional teams

What’s on offer

  • Fully remote workplace type

Questions about this role

Is this role remote?

The posting lists the workplace type as fully remote, based in India.

How many years of experience do I need?

6+ years as a Business Analyst supporting software or digital product development.

What systems experience is needed?

Hands-on experience with Salesforce and Athenahealth or a similar EHR/EMR platform.

How this role compares

One of 8 open Senior Business Analyst roles we are tracking today.

Posted 4 days ago, with 5 of the others posted since and 2 still open from before.

Counted across the roles Frontrunner has open right now.

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