WELLSTAR is hiring: Medical Billing Assistant, DoctorCare in...
Skills
About the role
This is a full-time Medical Billing Assistant role with DoctorCare in Toronto for someone who wants to support physicians through accurate claims processing and customer service. You'll review billing information, resolve routine questions, maintain records, and work with electronic medical records and healthcare billing systems. The hybrid schedule expects office attendance on Tuesdays and Thursdays, with the remainder of the work performed remotely within Canada.
What you’ll do
- Review claims for completeness and routine discrepancies.
- Maintain clear billing documentation.
- Answer routine questions from physician customers.
- Collect information needed to resolve billing issues.
- Investigate discrepancies and possible billing opportunities.
- Coordinate complex matters with Medical Billing Specialists.
- Work with internal teams and the Ministry of Health on claim outcomes.
- Suggest improvements to billing workflows and service delivery.
- Build working knowledge of Ontario medical billing and physician operations.
What they’re looking for
- A customer-service mindset and professional communication style.
- Careful handling of detailed billing information.
- Ability to spot discrepancies and follow established processes.
- Curiosity and adaptability when learning healthcare billing and technology.
- Ability to organize work and manage priorities.
- Initiative combined with willingness to ask questions.
- A collaborative approach and openness to feedback.
Nice to have
- Previous OHIP billing experience.
- Experience with electronic medical records.
- Experience with medical billing software.
- Prior medical billing experience.
What’s on offer
- Annual salary of CAD 45,000.
- Full-time hybrid work based in Toronto.
- Office attendance on Tuesdays and Thursdays.
- Training, mentorship, and coaching in Ontario medical billing.
- An inclusive workplace with accommodations available during recruitment.
Questions about this role
How much does the Medical Billing Assistant role pay?
The stated salary is CAD 45,000 per year.
Where is the role based?
It is a hybrid role based in Toronto, Ontario.
Which days are office days?
The posting expects office work on Tuesdays and Thursdays.
Do I need previous medical billing experience?
No. Previous OHIP, EMR, or medical billing software experience is an asset but is not required.
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