Senior Analyst, Business Management

Royal Bank of Canada (RBC) Toronto, Canada

This role is no longer accepting applications. It was last open on 23 days ago.

About the role

This is a senior business management analyst role at RBC, supporting Group Risk Management (GRM) operations in Toronto. It suits an analytically-minded operations professional who can manage facilities, reporting and process-improvement initiatives for a risk management team. The role combines business management office operations with data reporting and AI-driven process improvement.

What you’ll do

  • Support Business Management Office Operations including facilities and asset management
  • Serve as first point of contact for GRM Business Management inquiries
  • Support investigation and resolution of escalations
  • Support audits of internal controls related to managed policies
  • Act as point of contact for day-to-day premise operations and technology troubleshooting
  • Extract, consolidate and validate multiple data sources for reporting
  • Develop, analyze and reconcile management reports including occupancy and return-to-premise data
  • Drive AI adoption and implementation across GRM Business Management
  • Support real estate-related projects and GRM business management initiatives

What they’re looking for

  • Financial acumen with performance management reporting and data analysis experience
  • Comfort with AI adoption and integration, and learning new tools
  • Expert Microsoft Office skills, especially advanced Excel and PowerPoint
  • Strong problem-solving and process-improvement mindset
  • Adaptability and ability to work with ambiguity in a fast-paced environment
  • Strong verbal and written communication and collaboration skills

Nice to have

  • Accounting designation and experience with MIS and IT financials
  • Real estate initiatives and asset management experience
  • Change management and Tableau reporting experience
  • Compliance policy, operational risk and audit experience

What’s on offer

  • Comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation, commissions and stock where applicable
  • Coaching and development support from leaders
  • Flexible work/life balance options
  • World-class training program in financial services

Questions about this role

Where is this role based?

Toronto, Ontario, Canada.

Is this a full-time role?

Yes, it's a full-time position.

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