Housing Support Worker - Nikao

Pacifica Housing Nanaimo, Canada

Nanaimo, Canada On-siteFull-time $57,949 – $62,941 an hour

About the role

This onsite Housing Support Worker position serves tenants at the Nikao supportive-housing site in Nanaimo, British Columbia. It suits social-service workers who can offer person-centred support through Housing First, harm-reduction, and psychosocial-rehabilitation practices. The available regular full-time lines provide 70 hours every two weeks, and casual on-call opportunities are also available.

What you’ll do

  • Build, document, and assess individual tenant support plans.
  • Deliver life-skills, financial-navigation, and case-management support.
  • Monitor tenant wellbeing and respond to emergencies.
  • Administer naloxone when overdose response is needed.
  • Coordinate tenant referrals and support programming.
  • Work with property management on maintenance and pest-control preparation.
  • Keep records, logs, statistics, and incident reports current.

What they’re looking for

  • Have recent relevant experience in non-profit housing or social services.
  • Have experience supporting people facing substance use, mental-health challenges, homelessness, or housing barriers.
  • Understand psychosocial rehabilitation, Housing First, and harm reduction.
  • Manage competing responsibilities in a high-pressure environment.
  • Use Word, Outlook, and Excel.
  • Hold First Aid and naloxone-administration training.
  • Pass a Vulnerable Sectors Criminal Record Check.

Nice to have

  • Training or education in a related human or social-service field.
  • Conflict-resolution or crisis-prevention training and experience.

What’s on offer

  • Regular full-time pay is listed at $27.86 to $30.26 per hour.
  • Two regular Nikao schedules offer 70 hours every two weeks.
  • Casual and temporary staff receive 10.2% of straight-time pay in lieu of scheduled vacation and paid holidays.
  • Permanent staff working at least 20 hours weekly receive benefits, pension coverage, vacation accrual, and wellness time.
  • A $2 hourly premium applies to qualifying overnight shifts.
  • Applications close September 15, 2026 at 4 p.m.

Questions about this role

What does the Housing Support Worker role at Nikao pay?

The stated regular full-time pay is $27.86 to $30.26 per hour.

Are casual Housing Support Worker shifts available?

Yes. The posting also offers casual and on-call work at supportive-housing sites.

Do I need First Aid certification?

Yes. First Aid certification and naloxone-administration training are required.

When does this job posting close?

The listed closing date is September 15, 2026 at 4 p.m.

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