Care Coordinator
Skills
About the role
Atria Physician Practice New York PC is hiring an onsite Care Coordinator in Beverly Hills to coordinate scheduling, administrative needs, and member care experiences. The role suits a highly organized customer-service professional with at least five years of relevant experience who can support a fast-moving clinical team. This position is part of the founding Los Angeles team for Atria's membership-based preventive-care practice.
What you’ll do
- Coordinate appointments, referrals, and clinical-team interactions.
- Support physician and specialist panels through scheduling and proactive communication.
- Maintain calendars, answer phones, prepare meetings, and arrange calls.
- Update administrative systems and obtain records and follow-up notes from outside practices.
- Use the EMR and related databases while protecting confidential records.
- Coordinate with care, hospitality, membership, and clinical operations teams.
- Provide after-hours or weekend coverage when needed.
What they’re looking for
- At least 5 years of customer-service experience in a clinical, hospitality, or membership setting.
- A bachelor's degree.
- Strong accuracy, relationship-building, confidentiality, and professional communication skills.
- Adaptability in a fast-moving environment.
- Ability to work onsite in Beverly Hills five days per week.
Nice to have
- Health-care experience.
- Knowledge of HIPAA privacy and security.
- Experience with Zendesk, Spruce, or Slack.
- Event or travel coordination experience.
What’s on offer
- The onsite Beverly Hills role pays $85,000 to $100,000 annually.
- Benefits include employer-covered health and wellness coverage from the hire date, OneMedical membership for employees and dependents, preventive screenings, fitness benefits, a 401(k) contribution with a 4% match after six months, and flexible time off.
Questions about this role
Is the Care Coordinator role onsite?
Yes. The posting requires onsite work in Beverly Hills five days per week.
What is the salary for the Beverly Hills Care Coordinator?
The annual compensation range is $85,000 to $100,000.
How much experience is required?
The posting requires at least five years of customer-service experience in a clinical, hospitality, or membership role.
Do I need a degree?
Yes. The posting requires a bachelor's degree.
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