Global HRSD Content Specialist (Remote)
Skills
About the role
This US-remote HR service delivery content specialist role creates and maintains employee-facing HR knowledge for Danaher. It suits an early-career content, knowledge-management, HR operations, or technical-writing professional who can make complex information useful and searchable. The role also develops contributor practices and uses performance data to improve HR self-service content.
What you’ll do
- Identify recurring questions, resolved cases, and process changes that should become reusable HR guidance.
- Turn HR policies and procedures into articles, FAQs, job aids, and support content.
- Coordinate reviews and updates to keep published content accurate and easy to find.
- Train and enable distributed HR content contributors.
- Use search data, feedback, and content metrics to identify gaps and improve adoption.
What they’re looking for
- A bachelor's degree in HR, communications, business, information management, journalism, English, or a related field.
- 2+ years in content management, knowledge management, technical writing, HR operations, HR service delivery, or enterprise service operations.
- Experience creating and maintaining content for varied audiences.
- Strong written communication and the ability to simplify complex information.
- Experience using analytics, search insights, feedback, or operational metrics to improve content.
Nice to have
- Experience with SharePoint, Microsoft Copilot, enterprise search, or knowledge-management platforms.
- Experience in self-service, shared services, case management, or employee-support environments.
- Experience with AI-assisted content creation, translation, summarization, or optimization.
What’s on offer
- Full-time remote work in the United States.
- Annual base salary of $75,000–$108,000.
- Bonus or incentive eligibility.
- Paid time off, medical, dental, vision, and 401(k) benefits for eligible employees.
Questions about this role
Is the Global HRSD Content Specialist role remote?
Yes. The position is eligible for a remote work arrangement in the United States.
What is the salary range?
The annual salary range is $75,000 to $108,000, with bonus or incentive eligibility.
How much experience is required?
The posting requires at least two years in content management, knowledge management, technical writing, HR operations, HR service delivery, or enterprise service operations.
Is a bachelor's degree required?
Yes. The posting requires a bachelor's degree in one of several related fields.
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