Applications Scientist (Remote)
Skills
About the role
Integrated DNA Technologies, a Danaher operating company, is hiring a fully remote Applications Scientist in Belgium to provide scientific customer support for genomics products. The role suits a biology, chemistry, or related-science graduate with at least three years of genomics-application experience and customer-facing communication skills. You will advise customers before and after purchase, troubleshoot technical issues, and develop application content and training.
What you’ll do
- Provide pre-sales and post-sales technical support for genomics products.
- Recommend products and advise on experimental and assay design.
- Investigate product-use questions using customer information and internal data sources.
- Respond to customer requests by phone, email, and chat.
- Support sales and service teams by resolving or escalating technical questions.
- Process custom design requests from intake through completion.
- Create technical content and training.
What they’re looking for
- Hold a bachelor’s degree in biology, chemistry, or a related scientific discipline.
- Have at least three years of genomics-application experience in an academic, industry laboratory, life-science setting, or equivalent environment.
- Have worked in a customer-facing role.
- Communicate clearly and use Microsoft Office applications effectively.
- Be proficient in typing.
Nice to have
- Hold an M.S. or Ph.D. in biology, biochemistry, molecular biology, or another relevant science.
- Have five or more years of genomics-application experience.
What’s on offer
- Fully remote role in Belgium.
- Comprehensive benefits program.
- Remote-work details will be discussed during the interview process.
Questions about this role
Is the Applications Scientist role remote?
Yes. The posting says the position is fully remote in Belgium.
What degree is required?
A bachelor’s degree in biology, chemistry, or a related scientific field is required.
How much genomics experience is required?
Applicants need at least three years of relevant genomics-application experience.
Is an advanced degree preferred?
Yes. An M.S. or Ph.D. in a relevant scientific discipline is preferred.
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