RQ00787 – Business Analyst – Senior

S M Software Solutions Inc Toronto, Canada

About the role

This is a senior business analyst contract role supporting Ontario's ePrescribing and medication initiatives within a provincial healthcare digital-services portfolio. It suits someone with healthcare business analysis experience who can define medication workflows and work directly with clinical stakeholders in Toronto. The engagement runs through a public-sector agency, Supply Ontario, on a hybrid schedule.

What you’ll do

  • Provide business analysis support for the ePrescribing and medication initiative
  • Define and document business requirements for medication workflows
  • Engage healthcare stakeholders to gather and validate requirements
  • Support prioritization of medication-related requirements
  • Contribute to the Medication Program Integrated Project Plan
  • Support technical design of the ePrescribing solution
  • Develop and maintain process documentation
  • Contribute to project status reporting
  • Participate in working groups on medication projects
  • Coordinate tasks across stakeholders and project teams
  • Support implementation and deployment of health-system solutions
  • Liaise with customers and stakeholders on queries, issues and risks

What they’re looking for

  • 5-7 years of business analyst experience on electronic health-related projects
  • 5-8 years defining and implementing health-system business requirements
  • 4-5 years with healthcare information systems and data workflows
  • 4-5 years with medication, pharmacy workflows or related hospital/patient-admissions processes
  • Strong communication, stakeholder engagement and facilitation skills
  • Experience coordinating tasks and resolving conflict across teams
  • Experience managing projects within matrix organizations

Nice to have

  • College or university degree in health, computer science, engineering or a related field
  • Experience with health-system implementation and deployment projects
  • Direct customer-facing experience
  • Knowledge of Ontario healthcare privacy legislation (HPPA, FIPPA, PHIPA, HIC)
  • Experience with provincial support models
  • Public-sector experience

What’s on offer

  • Hybrid work, up to 3 days onsite
  • Contract from October 5, 2026 to March 31, 2027, with an option to extend up to 253 additional business days
  • Agency-provided laptop

Questions about this role

Is this role remote or hybrid?

Hybrid, with up to 3 days onsite at the discretion of the hiring manager.

How many years of experience do I need?

5-8 years of relevant business analysis experience across health systems, clinical software and medication workflows, depending on the specific area.

Is this a contract or permanent role?

It's a contract engagement running from October 5, 2026 to March 31, 2027, with a possible extension.

Do I need a degree?

A college or university degree in health, computer science, engineering or a related field is desired, not required, and equivalent experience is accepted.