RQ11379 – Business Analyst – Senior

S M Software Solutions Inc Toronto, Canada · Kingston, Canada

About the role

This is a contract senior business analyst role at S M Software Solutions, working on-site in Toronto for the Ontario Ministry of Public and Business Service Delivery and Procurement. The person hired will lead business analysis for a healthcare-related rules engine and process automation initiative, gathering requirements and supporting large-scale system implementation. The engagement runs from mid-September 2026 through the end of March 2027, with a probable extension.

What you’ll do

  • Lead business analysis activities to assess business problems and opportunities
  • Gather, analyze, validate, and document business requirements
  • Develop business models, use case models, and data flow models
  • Support requirements analysis for rules engines and business process automation platforms
  • Apply business process transformation and re-engineering concepts
  • Lead requirements-gathering sessions including JAD sessions and workshops
  • Develop business cases, cost-benefit analyses, and feasibility studies
  • Apply business analysis expertise within healthcare or clinical environments
  • Support stakeholder engagement, particularly for healthcare initiatives
  • Provide input to QA, system testing, and user acceptance testing
  • Engage with stakeholders and I&IT leadership, and lead teams and working groups
  • Develop training and communication materials for large-scale implementations

What they’re looking for

  • Senior-level experience leading business analysis activities
  • Experience supporting systems development using rules engines or business process automation platforms
  • Strong experience gathering, analyzing, and managing business requirements
  • Experience developing business, use case, process, and data flow models
  • Experience with Agile development methodologies
  • Experience applying business process re-engineering and transformation concepts
  • Experience with JAD sessions, interviews, workshops, and stakeholder engagement
  • Demonstrated experience in healthcare or clinical environments
  • Experience in claims adjudication and/or pharmaceutical environments
  • Experience using CASE tools
  • Leadership experience with teams, committees, or working groups

Nice to have

  • Experience with information retrieval packages
  • Experience with business functional, event, and process modeling
  • Experience with structured, object-oriented, and Agile methodologies
  • Knowledge of AODA and related accessibility regulations
  • Experience planning business analysis activities for large, complex systems

Questions about this role

Is this role remote?

No, it's on-site in Toronto, ON.

How many years of experience do I need?

The posting asks for senior-level experience but does not state a specific number of years.

What is the contract length?

The engagement runs from an estimated start of September 15, 2026 to an estimated end of March 31, 2027, 133 business days, with a probable extension.

What is the employment type?

It's a contract engagement, not an internship.

How this role compares

One of 12 open Senior Business Analyst roles in Toronto we are tracking today.

Posted yesterday, with 5 of the others posted since and 6 still open from before.

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