Director, People Experience & Operations (Remote)
Skills
About the role
Delinea is hiring a full-time U.S.-remote Director of People Experience and Operations to lead global employee-lifecycle operations, service delivery, compliance, and workplace programs. This role suits an experienced HR operations leader who has managed distributed teams and can improve onboarding, offboarding, employee services, systems adoption, and global process controls. You will lead People Operations and Experience Analysts plus a Facilities Manager while partnering with HR, IT, Legal, Finance, Security, and HRIS teams.
What you’ll do
- Lead global People Operations transactions, workflows, records, escalations, and case management.
- Design an HR service model covering intake, triage, routing, documentation, self-service, service levels, and quality measures.
- Redesign onboarding and offboarding with IT, Security, Facilities, and hiring managers.
- Establish employee-lifecycle metrics, reporting, and data-driven friction reduction.
- Build employee-listening programs, analyze results, and drive follow-through on actions.
- Own People team communication planning, channels, standards, and messaging.
- Oversee compliance, recordkeeping, data privacy, audits, remediation, mobility, and immigration operations.
- Define People-process requirements and partner with HRIS on testing, adoption, training, and system delivery.
- Oversee global facilities and workplace operations through the Facilities Manager.
What they’re looking for
- At least eight years of progressive HR experience with substantial People Operations, HR service-delivery, or shared-services experience.
- At least three years directly managing people, including a distributed or global team.
- Experience owning and redesigning end-to-end employee-lifecycle processes.
- Global compliance knowledge across employment documentation, recordkeeping, data privacy, immigration, and mobility.
- Strong process documentation, measurement, standardization, and operational discipline.
- Experience defining requirements, testing HR systems work, and driving adoption with HRIS or systems teams.
- Experience building processes with HRIS, IT, Legal, Finance, and Security.
- Strong written communication and comfort operating amid ambiguity and competing priorities.
Nice to have
- Experience in high-growth, private-equity-backed, or post-acquisition software companies.
- Experience operating employee-listening platforms and action planning at scale.
- Global facilities or workplace-operations oversight.
- People Operations experience in mergers and acquisitions.
What’s on offer
- U.S.-remote full-time work, with occasional travel potentially required.
- Annual base pay of $170,000 to $220,000 USD.
- Equity and bonus eligibility.
- Competitive salary, a bonus program, and benefits are stated, though the supplied posting text is truncated before benefit details.
Questions about this role
Is the Director, People Experience and Operations role remote?
Yes. It is a full-time remote position based in the United States, with occasional travel potentially required.
What is the salary range?
The listed annual base salary range is $170,000 to $220,000 USD, and the role offers equity and bonus eligibility.
How much HR experience is required?
The posting requires at least eight years of progressive HR experience and at least three years of direct people management.
Is Workday experience required?
Workday experience is strongly preferred, but the posting does not describe it as required.
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