Marketing and Patient Experience Strategy Lead, Clinical Research
Skills
About the role
This is a full-time remote marketing strategy role supporting clinical research studies, with Lake Mary, Florida listed as a location. You’ll plan and run participant-recruitment marketing programs, manage vendor activity, and keep campaigns, budgets, approvals, and regulatory materials on track. The role works with clinical operations, patient recruitment teams, sponsors, CROs, and external partners. Travel is expected for approximately 10% of the role.
What you’ll do
- Plan and deliver marketing projects supporting clinical-study recruitment.
- Report performance across media, email, healthcare-provider referrals, and community events.
- Join sponsor and CRO status meetings and provide campaign updates.
- Direct patient-recruitment agencies and technology vendors.
- Manage project schedules, deliverables, budgets, and IRB packet routing.
- Ensure marketing materials meet regulatory and IRB requirements.
- Create project plans, progress reports, and post-campaign analyses.
- Improve recruitment strategy using data and feedback.
- Coordinate internal and external stakeholder meetings.
What they’re looking for
- A bachelor’s degree in health administration, health sciences, business, or a related field, plus at least two years of related experience, or an equivalent combination of education and experience.
- Calendar-management or scheduling experience.
- Strong organization, attention to detail, basic math, and written and verbal communication.
- Ability to manage changing priorities independently and collaboratively.
- Ability to protect patient health information in line with HIPAA requirements.
- Proficiency with email, electronic health records, and basic computer applications.
- Typing speed of at least 40 words per minute.
Nice to have
- Clinical trial management system experience.
- English and Spanish bilingual proficiency.
What’s on offer
- Benefits eligibility for full-time employees regularly scheduled for at least 30 hours per week.
- Medical, dental, vision, life, short- and long-term disability coverage, health savings accounts, supplemental insurance, and a 401(k) plan with safe-harbor match.
- Coverage begins on the first day of the month after hire.
Questions about this role
Is the Marketing and Patient Experience Strategy Lead role remote?
Yes. The posting lists Remote alongside Lake Mary, Florida and Alcanza Corporate.
How much experience is required?
Applicants need at least two years of related experience with a relevant bachelor's degree, or an equivalent combination of education and experience.
Is a bachelor's degree required?
Yes, unless the applicant has an equivalent combination of education and experience.
Does the role require travel?
Yes. The posting states that travel is approximately 10%.
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